Last updated: October 28, 2025

1. Introduction

Welcome to dibo.ae (the “Website”). This Privacy Policy describes how Dibo For Hospitality Management Consultancy FZC LLC (“we”, “us”, or “our”) collects, uses, discloses, and safeguards your personal information when you visit our Website or interact with our services.
By accessing or using our Website, you agree to the terms of this Privacy Policy.

2. Data Controller Contact Information

Company Name: Dibo For Hospitality Management Consultancy FZC LLC
Email: a.eldib@dibo.ae
Phone: +971 50 383 6802

If you have any questions or requests concerning this Privacy Policy or your personal data, please contact us using the details above.

3. Information We Collect

We may collect personal information directly from you or automatically when you interact with our Website. The types of data we collect include:

  • Contact Information: Name, email address, phone number, and postal address.
  • Account Information: Username, password, and account preferences (if applicable).
  • Transactional Data: Payment details, billing information, and order history.
  • Technical Data: IP address, browser type, operating system, device identifiers, and usage statistics.
  • Cookies & Tracking: We may use cookies and similar technologies to collect information about how you use our Website.
  • Other Information: Any data you voluntarily provide through contact forms, email, or other communication methods.

4. How We Use Your Information

We use your personal information for the following purposes:

  • To provide, operate, and maintain our Website and services.
  • To process transactions and manage customer relationships.
  • To respond to your inquiries, requests, and feedback.
  • To send important updates, notifications, or marketing communications (if you have consented).
  • To improve our Website’s functionality, design, and performance.
  • To comply with legal obligations and prevent fraudulent activity.

5. Legal Basis for Processing

We process your personal information under one or more of the following lawful bases:

  • Your consent (where applicable).
  • Performance of a contract with you.
  • Legal obligations we are subject to.
  • Our legitimate interests, such as improving services, maintaining security, or enhancing user experience.

6. Sharing of Information

We do not sell your personal data. However, we may share information with:

  • Service Providers: Third parties that help us operate our business, such as hosting, payment processing, and analytics.
  • Authorities: When required by law or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or reorganization, your data may be transferred under confidentiality terms.

All third parties are required to keep your information secure and use it only in accordance with our instructions.

7. International Data Transfers

If your personal data is transferred outside the United Arab Emirates, we will ensure that appropriate data protection measures are applied to maintain the security and confidentiality of your information.

8. Cookies and Tracking Technologies

Our Website may use cookies to enhance user experience, analyze site traffic, and understand usage patterns.
You can adjust your browser settings to refuse cookies, but doing so may limit the functionality of some parts of our Website.

9. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data where applicable.
  • Withdraw your consent at any time, where processing is based on consent.
  • Object to certain processing activities or request restriction of processing.

To exercise any of these rights, please contact us at a.eldib@dibo.ae.

10. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

11. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we take all reasonable precautions, please note that no online platform is completely secure.

12. Children’s Privacy

Our Website and services are not directed toward individuals under the age of 16.
We do not knowingly collect or store information from children. If you believe a child has provided us data, please contact us to have it deleted.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of our Website after changes have been made constitutes your acceptance of the revised Policy.

14. Contact Us

If you have questions, comments, or concerns about this Privacy Policy, please contact us at:

Dibo For Hospitality Management Consultancy FZC LLC
Email: a.eldib@dibo.ae
Phone: +971 50 383 6802